Sales Account Manager - ES Services

Veolia North AmericaCalgary, Alberta (Onsite)Full-Time

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Company Description

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and operate a range of water systems – from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment

Job Description

Position Purpose

You will develop short term service contracts to maintain system operations during an upgrade, maintenance outage, peak demand and start-up and commissioning. You will originate multi year service contracts that sustain and improve Reverse Osmosis (RO) and pre-treatment asset performance, evaluate and qualify Ultrafiltration (UF), Deionization (DI) and RO water systems to justify upgrade project opportunities for improved operations, and manage existing/grow new customer relationships that make you a trusted partner. You will support customer wastewater and water reuse needs with clarification services with dissolved air flotation, mobile membrane bioreactor (MBR) and Veolia mobile systems equipped with ZeeWeed* UF immersed membranes, providing beneficial reuse, turning wastewater into a valuable source. In addition, you will establish and execute strategic growth plans for the assigned region.

You will become a member of the best commercial organization in the water business: using curiosity and creativity to grow a quality pipeline, clearly defining needs/wants through a customer lens, developing/managing commercial plans with a focus on growth, and negotiating contracts that benefit our customers and our business. You will benefit from strong emotional intelligence with abilities to support and provide guidance to a multi-discipline team. Demonstrated success in all aspects of the role will result in future opportunities in commercial and business roles with possibilities of increased complexity and management responsibilities.

The ideal candidate will be self-driven with a strong affinity for helping others find success and a deep desire to develop creative, customer-focused solutions. You enjoy solving technical problems and use your inquisitive nature to build an understanding of what success means to others.

As the majority of your responsibilities and travel will be in the Western Canada with customers residing in Manitoba, Saskatchewan, Alberta and British Columbia, preference will be given to candidates residing in the Alberta province.

Duties & Responsibilities

• Identify needs and create partnerships with existing Veolia and new customers

• Manage the entire sales process including lead generation, qualifying of opportunities, forecasting, bidding and closing deals

• Accurately define opportunities including client benefits/Key Performance Indicators (KPIs), customer assets, scope, key deliverables, timing

• Coordinate / generate the development of proposals and quotations

• Lead negotiations with support from regional services team, legal, finance and HR

• Foster a strong partnership with other Veolia WTS commercial teams to maximize synergy with their accounts and growth initiatives

• Develop and maintain an advanced knowledge of all Veolia WTS products and service offerings

• Manage new business transitions and start-ups to assure customer expectations are met

Additional Responsibilities

• Create and manage a strategic growth plan that details sales strategies and regional, market and customer focus

• Forecast and actively track sales and report historic success of these sales versus plan

Qualifications

Knowledge, Skills, & Abilities

• Ability to effectively present ideas and information through the spoken and written word

• Operations, maintenance, piloting, service, and/or design experience in the Water and Wastewater treatment industry

• Creative, collaborative and self-directed

• Strong listening skills

• Proficient computer skills including the use of Salesforce, Computer Information Technology, Google Workspace or other similar tools

• Experience in the application of the principles of “Strategic Selling” (Miller Heiman) or similar sales strategies

• Technical understanding of power, chemical processing, mining and/or hydrocarbon industry water treatment needs

• Technical understanding of water treatment equipment portfolio which consists of UF, RO, Ion Exchange, Clarifier, Multimedia filtration and softeners

Core Qualifications

Required:

• 5 years client services, relationship management and/or sales experience working with industrial customers within the water and wastewater treatment industry

• Valid driver’s license and acceptable driving record

Preferred:

• Bachelor’s Degree Engineering, Technical Degree or related program

Additional Information

Working Environment and Physical Demands

The working environment and physical demands described here, as well as the essential functions and responsibilities noted above, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Domestic Travel: 35%

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. Our portfolio includes filters, membranes, reverse osmosis (RO) systems, Electrodeionization (EDI)& Ultrafiltration (UF).

Why You’ll Love Working Here!

• In diversity lies strength - We strive to be a workplace that is inclusive and empowers people to contribute their best

• Recognition and rewards for your hard work and achievements

• Opportunity for new challenges - We are growing and love to promote from within

• An excellent leadership team and a collaborative culture that values innovation

• At all levels of the organization, we recognize talent and want to help you build your sustainable career!

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.