Description

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

• Establish new relationships and build long-term strategic partnerships with non-profit and community partners

• Create innovative solutions using data and research to address wider challenges in your organisation

• Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations

• Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish

• Event planning and support for both partner and Amazon led community-facing events

This position is based at our corporate office in London, with the flexibility to work remotely up to two days per week in line with Amazon’s current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements. The role also requires travel up to 10-20% per quarter.

A day in the life

As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

Amazon Community Operations is helping Amazon become the most in-demand company locally, by anticipating our communities’ needs and building positive net impact anywhere we operate. Amazon’s core competency in end-to-end logistics is one of the primary reasons that communities turn to us for help.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

• A degree

• Relevant experience communicating with and influencing a range of different stakeholders including senior management

• Relevant experience in managing large-scale programmes or projects

• Relevant experience in using data or anecdotal evidence to influence business decisions

• Relevant experience working directly with the Federal, State, and Governments, Non-Profits, and strategic partners

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

• A degree in Business, Social Work, Public Administration, MBA or Master degree in related disciplines

• Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification

• Relevant experience with social media

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).